Your Ultimate Guide to Choosing the Right Window Company

When it comes to your home, windows play a crucial role in maintaining your comfort and the energy efficiency of your property. But just like any other feature, windows age and require replacement. That’s when you need a reliable window company. But with so many options available, how do you make the right choice? This guide is here to help you make an informed decision.

Understanding the Services Offered by Window Companies

First and foremost, it’s essential to understand what services a window company offers. Naturally, the primary service is window replacement, but many companies offer a variety of related services.

Window Installation:

This involves the fitting of new windows in your home. Whether it’s due to damage or an upgrade, professional window installation is vital to ensuring the longevity and functionality of your windows. It’s important to note that many window companies subcontract their installation services, meaning you could be dealing with two different companies for your project.

Pro Tip: When choosing a window company, you may prefer one that handles its own installations. This ensures consistency in service quality and allows for more seamless communication throughout the project. Dealing with a company that subcontracts could potentially lead to communication issues or discrepancies in service quality. Always ask who will be handling the installation when discussing your project with a window company.

Window Repair:

Accidents happen, and windows can break. However, it’s important to note that most window companies do not offer repair services—they specialize in window replacement. If you have a cracked window, your best course of action would likely be to reach out to a glass replacement company.
For hardware issues, it’s often best to check with the original manufacturer, as different manufacturers use different parts and the designs of windows can vary greatly. Having the original manufacturer supply the parts ensures the best compatibility and fit.

Pro Tip: Always check with the original manufacturer first for window repairs. They will have the correct parts and knowledge to properly fix their windows. If it’s a glass issue, a dedicated glass replacement company would be your best bet.

window repair

Custom Window Design:

Every home is unique, and so should be its windows. Custom window design services allow you to add a personal touch to your home’s aesthetics. It’s crucial to note that while some window companies offer stock sizes, the best ones manufacture to custom fit all their replacement windows. This ensures a perfect fit and optimal energy sealing, contributing to the overall energy efficiency of your home.

Pro Tip: When choosing a window company for a window replacement, look for one that offers custom fit windows. Not only will it ensure a perfect fit for your unique window openings, but it will also contribute to better energy efficiency in your home. Custom fit windows are designed to seal perfectly, preventing air leaks that can lead to higher heating and cooling costs.

Door Replacement:

In addition to windows, doors also contribute significantly to your home’s aesthetics and energy efficiency. Some window companies extend their services to include the replacement and installation of various types

Manufacturer Direct vs. Dealers

Some window companies are manufacturer-direct, meaning they manufacture their windows and sell them directly to customers. This often allows for better quality control, customizations, and potentially lower prices since there’s no middleman.

Additionally, local manufacturers have the advantage of stocking parts for their products locally. This means faster access to replacement parts and service, reducing the downtime when a repair is needed. It also means that they are more likely to understand the local climate and can recommend products that are well suited to your area’s weather conditions.

On the other hand, some window companies are dealers. They do not manufacture the windows themselves but instead source them from various manufacturers. This can give customers a wider range of brands and styles to choose from. Dealers often provide installation and aftercare services, making them a one-stop shop for window replacement.

Pro Tip: When choosing a window company, look for one that offers a broad range of services. This will ensure that all your window-related needs are covered under one roof. Also, consider whether a manufacturer-direct company or a dealer would be a better fit for your specific needs. If timely service and local expertise are a priority, a local manufacturer-direct company could be a great choice.

Factors to Consider When Choosing a Window Company

Choosing the right window company goes beyond looking at the services they offer. Here are key factors to consider:

1. Experience and Reputation

Experience matters in the window industry. A company with a track record of delivering high-quality services is more likely to meet your expectations. Look for window company reviews online or ask for recommendations from friends and family. A reputable window company will have positive reviews and testimonials from satisfied customers. Check on third party websites such as HomeStars or BBB to see if there are any unresolved complaints on the company.

2. Quality of Products

The quality of windows a company offers is crucial. Not all windows are made equal, and the best window companies work with top window brands. Ask about the types of windows they carry, are they vinyl windows, or alternative material. What window styles do they offer? Look for window manufacturers known for their durability, energy efficiency, and aesthetics.

Remember: A high-quality window will last longer, perform better, and could increase the value of your home.

3. Warranties

Warranties offer protection should anything go wrong after the window installation. The best window companies stand behind their products and services with strong warranties. Ask about the company’s warranty policy – a good warranty should cover both the product and the installation. We have a separate blog post to help you want to understand more about manufacturer’s warranty. 

4. Cost

While it’s not advisable to make a decision based purely on cost, it’s important to consider it. Seek quotes from multiple window companies to get an idea of the average window replacement cost. Beware of prices that seem too good to be true; they often are.

Navigating the Window Replacement Process

Understanding the window replacement process can make your experience smoother and less stressful. Here’s a general outline of what to expect:

1. Consultation: This is the initial meeting where you discuss your needs and preferences with the window company. They should provide you with options and help you choose the best windows for your home.
2. Measurement: Once you’ve chosen your windows, the company will take precise measurements of your window spaces to ensure a perfect fit.
3. Installation: This is where your old windows are removed, and the new ones installed. Skilled technicians should ensure a tight seal and perfect fit for optimal energy efficiency and performance.
4. Post-installation cleanup: A reputable window company will clean up after the installation, removing old materials and leaving your home as clean as they found it.
5. After-sales service: This includes following up on the service, checking in to ensure you’re satisfied with the new windows, and providing assistance should any issues arise.

Remember: The right window company will guide you through the entire process, from initial consultation to after-sales service. They’re there to help make the window replacement process as smooth as possible.

The Importance of Energy Efficiency

One aspect that deserves special mention is energy efficiency. Energy-efficient windows can make a huge difference in your home’s comfort and your energy bills. These windows will feature the latest development in window technology such as low-e coating and argon gas. When searching for a window company, look for one that offers energy-efficient window upgrades.

Energy-efficient windows work by keeping your indoor air in and the outdoor air out. This reduces the strain on your HVAC system and helps maintain a comfortable temperature in your home. But not all energy-efficient windows are the same, and the best window companies will be able to guide you in choosing the right ones for your home. 

Tip: Ask about the Energy rating and U-value of the windows. Energy Star-rated windows meet strict standards and can qualify for current rebates offered by the government. An easy way to check whether the window company qualifies for EnergyStar is to simply check on the Canada Natural Resources website.

Wrapping Up: The Best Window Company is a Click Away

Choosing the right window company doesn’t have to be daunting. By considering the services offered, the company’s reputation, the quality of products, warranties, cost, and their commitment to energy efficiency, you can find a window company that meets your needs.

At SilverLine Exteriors, we pride ourselves on being a top-rated window company. We offer high-quality window replacement, siding replacement and entry doors. Our team of skilled professionals is committed to delivering the best customer service and helping you make your home more beautiful and energy-efficient.

Whether you’re looking for a complete window replacement or a custom window design, we have you covered. Contact us today to learn more about our services and how we can help make your home improvement dreams a reality.

Remember: The right window company is more than a service provider; they’re a partner in making your home more comfortable and help you save energy in the long run. Choose wisely.